QuickGifts Terms & Conditions

All orders are subject to review. We reserve the right to cancel any order we suspect is related to fraudulent or other unauthorized activity. In the event an order is in questions, we will send you an email requesting further corresponce by email and/or phone. If we do not receive a reply within a 24 hour period, the order in question can be cancelled.



Electronic Communications

When you visit a QuickGifts website, place an order or send e-mails to us, you are communicating with us electronically, and you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on our website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Your consent to enter into this agreement electronically covers current transactions only. Future correspondence relating to other matters (i.e. future orders, redemptions, customer service inquiries and marketing) will require additional consent.



Hours of Operations

We are always available on the web and available to speak with you by phone Monday through Friday, 8:30 a.m. to 6 p.m. CST. Please use the form on the customer serivce page to submit an inquiry. To speak to someone in our customer service center, please call 800-440-2065.


QuickGifts Offices are closed on the following national holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.



Payment Options and Billing Inquiries

All prices are in U.S. dollars. We accept Visa, MasterCard, Discover and American Express. When we process credit card transactions, we use high security e-commerce technology to encrypt your personal information. We use Secure Sockets Layer (SSL) so that only QuickGifts can read your personal information. It is statistically safer to use your credit card over the Internet than in a restaurant or department store.


All purchases made on this site will appear as QuickGifts on your credit card statement. If you have a question regarding the charge on your credit card statement, please contact billing at 512.440.7400.



Order Confirmation

A Confirmation Number is generated immediately following the completion of your order. The same Confirmation Number is emailed to the address you provided including all of the information you submitted with your order. If you believe you completed your order but did not receive a Confirmation Number, please check your spam or junk mail folder in case the email confirmation has been filtered. Otherwise, it is likely that your order was not submitted successfully. Please contact us if you need further assistance.



Order Status

To check the status of your order, check your order status link in the confirmation email. If you need further assistance with your order please call 800-440-2065. Please have your confirmation number available for prompt service. If we have a question regarding your order, we will contact you at the email or phone number you provided.



QuickGifts Merchant

The customer is subject to the limitations and rules of the merchant whose gift card is being purchased. QuickGifts is not responsible for any restrictions or terms and conditions of any particiapting merchant's gift card or gift certificate.


QuickGifts is not responsible for merchants that are no longer in business or that change their location(s). QuickGifts may not be held responsible for the actions, product, or content of any merchant.



Shipping

QuickGifts cannot ship merchant gift certificates internationally, to P.O. Boxes or APO/FPO addresses.


All orders are subject to a verification process, and any information submitted that does not verify with a customer's financial institutions may cause delays. Emailed and physically shipped certificates are subject to the same verification rules, which could prevent an emailed certificate from being redeemable immediately upon purchase.


QuickGifts and the merchant are not responsible for orders that are not received due to the customer inputting incorrect or incomplete delivery information.


QuickGifts and the merchant will not be responsible for delayed shipments caused by the courier.



Returns and Exchanges

Merchant gift cards are not exchangeable for cash, cannot be returned or refunded and cannot be replaced if lost or stolen.



Lost or Stolen Certificates

QuickGifts will not replace a gift certificate that is lost or stolen after being received. If an order has not arrived at the customer's shipping location within 21 days of the shipment date, QuickGifts may cancel and replace the order after review and investigation of the current balance on the lost gift card.


QuickGifts will not be responsible for gift cards and gift certificates that are undeliverable or not received due to the purchaser or recipient's failure to enter accurate delivery information, including physical and email addresses, or when 45 days have passed since QuickGifts shipped the gift card(s) or certificate(s).



Contacting QuickGifts

If you have any questions regarding our Terms & Conditions, please contact us at 512.440.7400 or submit an email to customer service.


Hard Rock Cafe Locations

  • 415 E Street
    Anchorage, AK 99501
    907-274-7625
  • 215 Peachtree Street NE
    Atlanta, GA 30303
    404-688-7625
  • 601 E Pratt Street
    Baltimore, MD 21202
    410-347-7625
  • 777 Beach Boulevard
    Biloxi, MS 39530
    228-276-5233
  • 22-24 Clinton Street
    Boston, MA 21090
    617-424-7625
  • 63 West Ontario
    Chicago, IL 60654
    312-943-2252
  • 500 16th Street Mall, Suite 120
    Denver, CO 80202
    303-623-3191
  • Foxwoods Resort Casino, 350 Trolley Line Blvd
    Mashantucket, CT 63380
    860-312-7625
  • 1000 Universal Studios Blvd, Suite 99
    Universal City, CA 91608
    818-853-0600
  • 1 Seminole Way
    Hollywood, FL 33314
    954-315-9112
  • 6801 Hollywood Boulevard, Suite 105
    Hollywood, CA 90028
    323-464-7625
  • 280 Beachwalk
    Honolulu, HI 96815
    808-955-7383
  • 502 Texas Avenue
    Houston, TX 77002
    713-227-1392
  • 313 Duval Street
    Key West, FL 33040
    305-293-0230
  • 3771 S. Las Vegas Blvd, Ste 120
    Las Vegas, NV 89109
    702-733-7625
  • 424 South 4th Street
    Louisville, KY 40202
    502-568-2202
  • 5115 Center Court
    Bloomington, MN 55425
    952-853-7000
  • 126 Beale Street
    Memphis, TN 38103
    901-529-0007
  • 401 Biscayne Blvd, R-200
    Miami, FL 33132
    305-377-3110
  • 1318 Celebrity Circle
    Myrtle Beach, SC 29577
    843-946-0007
  • 100 Broadway
    Nashville, TN 37201
    615-742-9900
  • 125 Bourbon Street
    New Orleans, LA 70130
    504-529-5617
  • 1501 Broadway
    New York, NY 10036
    212-343-3355
  • 333 Prospect St
    Niagara Falls, NY 14303
    716-282-0007
  • 6050 Universal Boulevard
    Orlando, FL 32819
    407-351-7625
  • 1113-31 Market Street
    Philadelphia, PA 19107
    215-238-1000
  • 3 South 2nd Street, Suite 117
    Phoenix, AZ 85004
    602-261-7625
  • 2050 Parkway
    Pigeon Forge, TN 37863
    865-430-7625
  • 230 W. Station Square Dr.
    Pittsburgh, PA 15219
    412-481-7625
  • 111 W. Crockett Street
    San Antonio, TX 78205
    210-224-7625
  • 39 Pier #256
    San Francisco, CA 94133
    415-956-2013 ext. 208
  • 116 Pike Street
    Seattle, WA 98101
    206-204-2233
  • 999 E Street N.W.
    Washington, DC 20004
    202-737-7625
  • One E 161st Street, Gate 6
    Bronx, NY 10451
    646-977-8888

Balance Inquiries

For balance inquiries call 1-855-263-3775