QuickGifts Terms & Conditions

All orders are subject to review. We reserve the right to cancel any order we suspect is related to fraudulent or other unauthorized activity. In the event an order is in questions, we will send you an email requesting further corresponce by email and/or phone. If we do not receive a reply within a 24 hour period, the order in question can be cancelled.

Electronic Communications

When you visit a QuickGifts website, place an order or send e-mails to us, you are communicating with us electronically, and you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on our website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Your consent to enter into this agreement electronically covers current transactions only. Future correspondence relating to other matters (i.e. future orders, redemptions, customer service inquiries and marketing) will require additional consent.

Hours of Operations

We are always available on the web and available to speak with you by phone Monday through Friday, 8:30 a.m. to 6 p.m. CST. Please use the form on the customer serivce page to submit an inquiry. To speak to someone in our customer service center, please call 800-440-2065.

QuickGifts Offices are closed on the following national holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

Payment Options and Billing Inquiries

All prices are in U.S. dollars. We accept Visa, MasterCard, Discover and American Express. When we process credit card transactions, we use high security e-commerce technology to encrypt your personal information. We use Secure Sockets Layer (SSL) so that only QuickGifts can read your personal information. It is statistically safer to use your credit card over the Internet than in a restaurant or department store.

All purchases made on this site will appear as QuickGifts on your credit card statement. If you have a question regarding the charge on your credit card statement, please contact billing at 512.440.7400.

Order Confirmation

A Confirmation Number is generated immediately following the completion of your order. The same Confirmation Number is emailed to the address you provided including all of the information you submitted with your order. If you believe you completed your order but did not receive a Confirmation Number, please check your spam or junk mail folder in case the email confirmation has been filtered. Otherwise, it is likely that your order was not submitted successfully. Please contact us if you need further assistance.

Order Status

To check the status of your order, check your order status link in the confirmation email. If you need further assistance with your order please call 800-440-2065. Please have your confirmation number available for prompt service. If we have a question regarding your order, we will contact you at the email or phone number you provided.

QuickGifts Merchant

The customer is subject to the limitations and rules of the merchant whose gift card is being purchased. QuickGifts is not responsible for any restrictions or terms and conditions of any particiapting merchant's gift card or gift certificate.

QuickGifts is not responsible for merchants that are no longer in business or that change their location(s). QuickGifts may not be held responsible for the actions, product, or content of any merchant.


QuickGifts cannot ship merchant gift certificates internationally, to P.O. Boxes or APO/FPO addresses.

All orders are subject to a verification process, and any information submitted that does not verify with a customer's financial institutions may cause delays. Emailed and physically shipped certificates are subject to the same verification rules, which could prevent an emailed certificate from being redeemable immediately upon purchase.

QuickGifts and the merchant are not responsible for orders that are not received due to the customer inputting incorrect or incomplete delivery information.

QuickGifts and the merchant will not be responsible for delayed shipments caused by the courier.

Returns and Exchanges

Merchant gift cards are not exchangeable for cash, cannot be returned or refunded and cannot be replaced if lost or stolen.

Lost or Stolen Certificates

QuickGifts will not replace a gift certificate that is lost or stolen after being received. If an order has not arrived at the customer's shipping location within 21 days of the shipment date, QuickGifts may cancel and replace the order after review and investigation of the current balance on the lost gift card.

QuickGifts will not be responsible for gift cards and gift certificates that are undeliverable or not received due to the purchaser or recipient's failure to enter accurate delivery information, including physical and email addresses, or when 45 days have passed since QuickGifts shipped the gift card(s) or certificate(s).

Contacting QuickGifts

If you have any questions regarding our Terms & Conditions, please contact us at 512.440.7400 or submit an email to customer service.

Hard Rock Cafe Locations

  • 415 E Street
    Anchorage, AK 99501
  • 215 Peachtree Street NE
    Atlanta, GA 30303
  • 601 E Pratt Street
    Baltimore, MD 21202
  • 777 Beach Boulevard
    Biloxi, MS 39530
  • 22-24 Clinton Street
    Boston, MA 21090
  • 63 West Ontario
    Chicago, IL 60654
  • 500 16th Street Mall, Suite 120
    Denver, CO 80202
  • Foxwoods Resort Casino, 350 Trolley Line Blvd
    Mashantucket, CT 63380
  • 1000 Universal Studios Blvd, Suite 99
    Universal City, CA 91608
  • 1 Seminole Way
    Hollywood, FL 33314
  • 6801 Hollywood Boulevard, Suite 105
    Hollywood, CA 90028
  • 280 Beachwalk
    Honolulu, HI 96815
  • 502 Texas Avenue
    Houston, TX 77002
  • 313 Duval Street
    Key West, FL 33040
  • 3771 S. Las Vegas Blvd, Ste 120
    Las Vegas, NV 89109
  • 424 South 4th Street
    Louisville, KY 40202
  • 5115 Center Court
    Bloomington, MN 55425
  • 126 Beale Street
    Memphis, TN 38103
  • 401 Biscayne Blvd, R-200
    Miami, FL 33132
  • 1318 Celebrity Circle
    Myrtle Beach, SC 29577
  • 100 Broadway
    Nashville, TN 37201
  • 125 Bourbon Street
    New Orleans, LA 70130
  • 1501 Broadway
    New York, NY 10036
  • 333 Prospect St
    Niagara Falls, NY 14303
  • 6050 Universal Boulevard
    Orlando, FL 32819
  • 1113-31 Market Street
    Philadelphia, PA 19107
  • 3 South 2nd Street, Suite 117
    Phoenix, AZ 85004
  • 2050 Parkway
    Pigeon Forge, TN 37863
  • 230 W. Station Square Dr.
    Pittsburgh, PA 15219
  • 111 W. Crockett Street
    San Antonio, TX 78205
  • 39 Pier #256
    San Francisco, CA 94133
    415-956-2013 ext. 208
  • 116 Pike Street
    Seattle, WA 98101
  • 999 E Street N.W.
    Washington, DC 20004
  • One E 161st Street, Gate 6
    Bronx, NY 10451

Balance Inquiries

For balance inquiries call 1-855-263-3775