Customer Support

We understand you want answers to your questions. To further assist you, we provide two ways to get a response to your inquiry. You may also click here to find answers to general inquiries.


Phone

Customer Support is available by phone Monday through Friday 9:00 a.m. to 5:00 p.m. CST (excluding holidays) at 1.800.440.2065.


Email

We handle most inquiries via email. Simply submit a form below and one of our customer service representatives will get back to you as soon as possible.



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Hard Rock Cafe Locations

  • 415 E Street
    Anchorage, AK 99501
    907-274-7625
  • 215 Peachtree Street NE
    Atlanta, GA 30303
    404-688-7625
  • 601 E Pratt Street
    Baltimore, MD 21202
    410-347-7625
  • 777 Beach Boulevard
    Biloxi, MS 39530
    228-276-5233
  • 22-24 Clinton Street
    Boston, MA 21090
    617-424-7625
  • 63 West Ontario
    Chicago, IL 60654
    312-943-2252
  • 500 16th Street Mall, Suite 120
    Denver, CO 80202
    303-623-3191
  • Foxwoods Resort Casino, 350 Trolley Line Blvd
    Mashantucket, CT 63380
    860-312-7625
  • 1000 Universal Studios Blvd, Suite 99
    Universal City, CA 91608
    818-853-0600
  • 1 Seminole Way
    Hollywood, FL 33314
    954-315-9112
  • 6801 Hollywood Boulevard, Suite 105
    Hollywood, CA 90028
    323-464-7625
  • 280 Beachwalk
    Honolulu, HI 96815
    808-955-7383
  • 502 Texas Avenue
    Houston, TX 77002
    713-227-1392
  • 313 Duval Street
    Key West, FL 33040
    305-293-0230
  • 3771 S. Las Vegas Blvd, Ste 120
    Las Vegas, NV 89109
    702-733-7625
  • 424 South 4th Street
    Louisville, KY 40202
    502-568-2202
  • 5115 Center Court
    Bloomington, MN 55425
    952-853-7000
  • 126 Beale Street
    Memphis, TN 38103
    901-529-0007
  • 401 Biscayne Blvd, R-200
    Miami, FL 33132
    305-377-3110
  • 1318 Celebrity Circle
    Myrtle Beach, SC 29577
    843-946-0007
  • 100 Broadway
    Nashville, TN 37201
    615-742-9900
  • 125 Bourbon Street
    New Orleans, LA 70130
    504-529-5617
  • 1501 Broadway
    New York, NY 10036
    212-343-3355
  • 333 Prospect St
    Niagara Falls, NY 14303
    716-282-0007
  • 6050 Universal Boulevard
    Orlando, FL 32819
    407-351-7625
  • 1113-31 Market Street
    Philadelphia, PA 19107
    215-238-1000
  • 3 South 2nd Street, Suite 117
    Phoenix, AZ 85004
    602-261-7625
  • 2050 Parkway
    Pigeon Forge, TN 37863
    865-430-7625
  • 230 W. Station Square Dr.
    Pittsburgh, PA 15219
    412-481-7625
  • 111 W. Crockett Street
    San Antonio, TX 78205
    210-224-7625
  • 39 Pier #256
    San Francisco, CA 94133
    415-956-2013 ext. 208
  • 116 Pike Street
    Seattle, WA 98101
    206-204-2233
  • 999 E Street N.W.
    Washington, DC 20004
    202-737-7625
  • One E 161st Street, Gate 6
    Bronx, NY 10451
    646-977-8888

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Balance Inquiries

For balance inquiries call 1-855-263-3775