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QuickGifts Terms & Conditions

All orders are subject to review. We reserve the right to cancel any order we suspect is related to fraudulent or other unauthorized activity. In the event an order is in question, we will send you an email requesting further correspondence by email and/or phone. If we do not receive a reply within a 24 hour period, the order in question may be cancelled.



Electronic Communications

When you visit a QuickGifts website, place an order or send emails to us, you are communicating with us electronically, and you consent to receive communications from us electronically. We will communicate with you by email or by posting notices on our website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Your consent to enter into this agreement electronically covers current transactions only. Future correspondence relating to other matters (i.e. future orders, redemptions, customer service inquiries and marketing) will require additional consent.



Hours of Operations

We are always available on the web and available to speak with you by phone Monday through Friday, 8:30 a.m. to 5 p.m. CST. Please use the form on the customer service page to submit an inquiry. To speak with customer service, please call 1-800-440-2065.


QuickGifts Offices are closed on the following national holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.



Payment Options and Billing Inquiries

All prices are in U.S. dollars. We accept Visa, MasterCard, Discover and American Express. When we process credit card transactions, we use high security e-commerce technology to encrypt your personal information. We use Secure Sockets Layer (SSL) so that only QuickGifts can read your personal information. It is statistically safer to use your credit card over the Internet than in a restaurant or department store.


All purchases made on this site will appear as QuickGifts on your credit card statement. If you have a question regarding the charge on your credit card statement, please contact billing at 512-440-7400.



Order Confirmation

A Confirmation Number is generated immediately following the completion of your order. The same Confirmation Number is emailed to the address you provided including all of the information you submitted with your order. If you believe you completed your order but did not receive a Confirmation Number, please check your spam or junk mail folder in case the email confirmation has been filtered. Otherwise, it is likely that your order was not submitted successfully. Please contact us if you need further assistance.



Order Status

To check the status of your order, check your order status link in the confirmation email. If you need further assistance with your order please call 1-800-440-2065. Please have your confirmation number available for prompt service. If we have a question regarding your order, we will contact you at the email or phone number you provided.



QuickGifts Merchant

The customer is subject to the limitations and rules of the merchant whose gift card is being purchased. QuickGifts is not responsible for any restrictions or terms and conditions of any participating merchant's gift card or gift certificate.


QuickGifts is not responsible for merchants that are no longer in business or that change their location(s). QuickGifts may not be held responsible for the actions, product, or content of any merchant. QuickGifts is not a party to any transaction that you may enter into with the merchant as a result of your purchase of a gift card, and is not responsible for the quality of goods or services you acquire from a merchant or otherwise procure using a gift card acquired from QuickGifts. If a merchant were to go out of business or go into bankruptcy prior to your use of all the value on their gift card, you understand that your sole and exclusive recourse with respect to the unused value of the gift card for that particular merchant is with the merchant in question.



Shipping

QuickGifts cannot ship merchant gift certificates internationally, to P.O. Boxes or APO/FPO addresses.


All orders are subject to a verification process, and any information submitted that does not verify with a customer's financial institutions may cause delays. Emailed and physically shipped certificates are subject to the same verification rules, which could prevent an emailed certificate from being redeemable immediately upon purchase.


QuickGifts and the merchant are not responsible for orders that are not received due to the customer inputting incorrect or incomplete delivery information.


QuickGifts and the merchant will not be responsible for delayed shipments caused by the courier.



Returns and Exchanges

Merchant gift cards are not exchangeable for cash, cannot be returned or refunded and cannot be replaced if lost or stolen.



Lost or Stolen Certificates

QuickGifts will not replace a gift certificate that is lost or stolen after being received. If an order has not arrived at the customer's shipping location within 21 days of the shipment date, QuickGifts may cancel and replace the order after review and investigation of the current balance on the lost gift card.


QuickGifts will not be responsible for gift cards and gift certificates that are undeliverable or not received due to the purchaser or recipient's failure to enter accurate delivery information, including physical and email addresses, or when 45 days have passed since QuickGifts shipped the gift card(s) or certificate(s).



Contacting QuickGifts

If you have any questions regarding our Terms & Conditions, please contact us at 512-440-7400 or submit an email to customer service.


Pick Up Stix Locations

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  • 1129 S. Fremont Avenue Suite E
    Alhambra, CA 91803
    626-281-2233
  • 27000 Alicia Pkwy, Suite D
    Laguna Niguel, CA 92677
    949-643-0779
  • 5576 E. Santa Ana Canyon Road
    Anaheim Hills, CA 92807
    714-974-9777
  • 4799 Commons Way, Suite I
    Calabasas, CA 91302
    818-223-9851
  • 660 East Ventura Blvd., Suite 300
    Camarillo, CA 93010
    805-484-8885
  • 7150 Avenida Encinas, Suite 102
    Carlsbad, CA 92011
    760-602-1077
  • 3410 Grand Avenue, Suite H
    Chino Hills, CA 91709
    909-548-4408
  • 4961 Clairemont Drive, Suite B
    San Diego, CA 92117
    858-274-3220
  • 2701 Harbor Blvd., Suite D-7
    Costa Mesa, CA 92626
    714-957-9191
  • 32525 Golden Lantern Street, Suite DE
    Dana Point, CA 92629
    949-496-2822
  • 8855 Apollo Way, Suite 204
    Downey, CA 90242
    562-803-3747
  • 1284 Auto Parkway, Suite E
    Escondido, CA 92029
    760-489-8533
  • 16125 Sierra Lakes Pkwy., Suite 320
    Fontana, CA 92336
    909-854-0779
  • 26696 Portola Pkwy., Suite A
    Lake Forest, CA 92610
    949-452-0282
  • 1249 S. Lone Hill Avenue
    Glendora, CA 91740
    909-305-1552
  • 18101 Chatsworth Street, Suite A
    Granada Hills, CA 91344
    818-366-1688
  • 1614 San Miguel Drive
    Newport Beach, CA 92660
    949-759-8200
  • 17585 Harvard Avenue, Suite F
    Irvine, CA 92614
    949-724-1772
  • 7041 Yorktown Avenue, Suite 106
    Huntington Beach, CA 92648
    714-960-4904
  • 703 Pier Avenue, Suite A
    Hermosa Beach, CA 90254
    310-406-0689
  • 5145 Warner Avenue
    Huntington Beach, CA 92649
    714-840-0776
  • 5365 Alton Parkway, Suite H
    Irvine, CA 92604
    949-786-7849
  • 1331 W. Imperial Hwy, Suite F
    La Habra, CA 90631
    562-694-0613
  • 16163 Lake Forest Drive, Suite K
    Irvine, CA 92618
    949-753-5033
  • 5105 Candlewood Street
    Lakewood, CA 90712
    562-804-1023
  • 8025 Fletcher Parkway
    La Mesa, CA 91942
    619-589-8191
  • 28562 Oso Parkway, Suite A
    Rancho Santa Margarita, CA 92688
    949-858-3373
  • 2090 Bellflower Blvd., Suite B
    Long Beach, CA 90815
    562-493-1637
  • 10712 Westview Pkwy., Suite 205
    San Diego, CA 92126
    858-547-9553
  • 2019 Camino Del Este
    San Diego, CA 92108
    619-299-9793
  • 3737 Murphy Canyon Road
    San Diego, CA 92123
    858-505-4145
  • 24635 Madison Avenue, Suite A
    Murrieta, CA 92562
    951-461-2689
  • 125 Old Grove Road, Suite 6
    Oceanside, CA 92057
    760-967-4081
  • 341 W. Esplanade Drive, Suite F
    Oxnard, CA 93036
    805-485-7812
  • 187 E. Yorba Linda Blvd.
    Placentia, CA 92870
    714-524-8000
  • 3365 Rosecrans St., Suite 10D
    San Diego, CA 92110
    619-758-9041
  • 19751 Rinaldi Street
    Northridge, CA 91326
    818-831-3135
  • 2504 Jamacha Road, Suite C
    El Cajon, CA 92019
    619-670-7764
  • 30461 Avenida De Las Flores, Suite A
    Rancho Santa Margarita, CA 92688
    949-589-0522
  • 3540 Riverside Plaza Drive, Suite S336
    Riverside, CA 92506
    951-786-9066
  • 415 Avenida Pico, Suite A1
    San Clemente, CA 92672
    949-492-1226
  • 970 N. Western Avenue
    San Pedro, CA 90732
    310-833-9892
  • 2801 W. MacArthur Blvd., Suite D
    Santa Ana, CA 92704
    714-979-4222
  • 12430 Seal Beach Blvd., Suite A
    Seal Beach, CA 90740
    562-596-3255
  • 360 W. Foothill Parkway, Suite 102
    South Corona, CA 92882
    951-734-5490
  • 3960 Laurel Canyon Blvd
    Studio City, CA 91604
    818-752-4858
  • 24231 Crenshaw Blvd., Suite A
    Torrance, CA 90505
    310-539-0010
  • 13289 Jamboree Road
    Tustin, CA 92782
    714-573-0992
  • 1053 E. 19th Street, Suite B
    Upland, CA 91784
    909-291-4477
  • 25960 The Old Road
    Valencia, CA 91381
    661-288-2090
  • 1112 Irvine Avenue
    Newport Beach, CA 92660
    949-650-7849
  • 30734 Russell Ranch Road, Suite D
    Westlake Village, CA 91362
    818-706-1927

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Balance Inquiries

For balance inquiries call the phone number to a Pick Up Stix's location below.