Customer Support

We understand you want answers to your questions. To further assist you, we provide two ways to get a response to your inquiry. You may also click here to find answers to general inquiries.


Customer Support is available by phone Monday through Friday 9:00 a.m. to 5:00 p.m. CST (excluding holidays) at 1.800.440.2065.


We handle most inquiries via email. Simply submit a form below and one of our customer service representatives will get back to you as soon as possible.


Midwood Smokehouse Locations

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  • 540-C Brandywine Rd.
    Charlotte, NC 28209
  • 12410 Johnston Rd
    Charlotte, NC 28277
  • 702 Cross Hill Road, Suite 400 D
    Columbia , SC 29205
  • 1401 Central Ave Suite 101
    Charlotte, NC 28205
  • 409 W. Johnson Street
    Raleigh, NC 27603
    (919) 267-2666
Midwood Smokehouse Web page Midwood Smokehouse Facebook page Midwood Smokehouse Instagram page Midwood Smokehouse X page Midwood Smokehouse Yelp page

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Balance Inquiries

For balance inquiries call the phone number to a Midwood Smokehouse's location below.