Customer Support

We understand you want answers to your questions. To further assist you, we provide two ways to get a response to your inquiry. You may also click here to find answers to general inquiries.


Phone

Customer Support is available by phone Monday through Friday 9:00 a.m. to 5:00 p.m. CST (excluding holidays) at 1.800.440.2065.


Email

We handle most inquiries via email. Simply submit a form below and one of our customer service representatives will get back to you as soon as possible.



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Urbane Cafe Locations

  • 29145 Canwood Street
    Unit A-2
    Agoura Hills, CA 91301
    (818) 597-9000
  • 1855 E Daily Dr (at Murray)
    Camarillo, CA 93010
    (805) 482-5747
  • 6765 Mira Mesa Blvd.
    Mira Mesa, CA 92121
    (858) 247-5005
  • 9020 Reseda Blvd.
    Northridge, CA 91324
    (818) 812-9036
  • 1750 East Gonzales Road
    Oxnard, CA 93030
    (805) 485-4200
  • 5375 Napa Street
    San Diego, CA 92110
    (619) 543-9700
  • 952 Higuera Street (at Morro)
    San Luis Obispo, CA 93401
    (805) 541-5100
  • 2091 Madera Road
    Simi Valley, CA 93065
    (805) 577-1000
  • 40688 Winchester Road
    Temecula, CA 92591
    951) 296-6251
  • 50 East Thousand Oaks Blvd.
    Thousand Oaks, CA 91360
    (805) 496-7666
  • 25916 The Old Road
    Valencia, CA 91381
    (661) 799-3817
  • 4960 Telephone Road
    Ventura, CA 93003
    (805) 654-1619

Balance Inquiries

For balance inquiries call the phone number to a Urbane Cafe's location below.