Customer Support

We understand you want answers to your questions. To further assist you, we provide two ways to get a response to your inquiry. You may also click here to find answers to general inquiries.


Phone

Customer Support is available by phone Monday through Friday 9:00 a.m. to 5:00 p.m. CST (excluding holidays) at 1.800.440.2065.


Email

We handle most inquiries via email. Simply submit a form below and one of our customer service representatives will get back to you as soon as possible.



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M Shack Locations

  • 1012 Margaret St.
    Jacksonville, FL 32204
    904.423.1283
  • 10281 Midtown Parkway
    Jacksonville, FL 32246
    904-642-5000
  • 299 Atlantic Blvd.
    Atlantic Beach, FL 32233
    904-241-2599
  • 641 Crosswater Parkway
    Ponte Vedra Beach, FL 32081
    904-395-3575

Balance Inquiries

For balance inquiries call the phone number to a M Shack's location below.