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Customer Support

We understand you want answers to your questions. To further assist you, we provide two ways to get a response to your inquiry. You may also click here to find answers to general inquiries.


Customer Support is available by phone Monday through Friday 9:00 a.m. to 5:00 p.m. CST (excluding holidays) at 1.800.440.2065.


We handle most inquiries via email. Simply submit a form below and one of our customer service representatives will get back to you as soon as possible.


GameWorks Locations

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  • 1401 Greenbrier Parkway
    Chesapeake, VA 23320
  • 1 Levee Way, #2130
    Newport, KY 41071
  • 1511 7th Avenue
    Seattle, WA 98101
  • 601 N. Martingale Road
    Schaumburg, IL 60173
  • 7950 Northfield Blvd.
    Denver, CO 80238
  • 6587 Las Vegas Blvd. S.
    Las Vegas, NV 89119

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Balance Inquiries

For balance inquiries call the phone number to a GameWorks' location below.