QuickGifts Terms & Conditions

All orders are subject to review. We reserve the right to cancel any order we suspect is related to fraudulent or other unauthorized activity. In the event an order is in questions, we will send you an email requesting further corresponce by email and/or phone. If we do not receive a reply within a 24 hour period, the order in question can be cancelled.

Electronic Communications

When you visit a QuickGifts website, place an order or send e-mails to us, you are communicating with us electronically, and you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on our website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Your consent to enter into this agreement electronically covers current transactions only. Future correspondence relating to other matters (i.e. future orders, redemptions, customer service inquiries and marketing) will require additional consent.

Hours of Operations

We are always available on the web and available to speak with you by phone Monday through Friday, 8:30 a.m. to 6 p.m. CST. Please use the form on the customer serivce page to submit an inquiry. To speak to someone in our customer service center, please call 800-440-2065.

QuickGifts Offices are closed on the following national holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

Payment Options and Billing Inquiries

All prices are in U.S. dollars. We accept Visa, MasterCard, Discover and American Express. When we process credit card transactions, we use high security e-commerce technology to encrypt your personal information. We use Secure Sockets Layer (SSL) so that only QuickGifts can read your personal information. It is statistically safer to use your credit card over the Internet than in a restaurant or department store.

All purchases made on this site will appear as QuickGifts on your credit card statement. If you have a question regarding the charge on your credit card statement, please contact billing at 512.440.7400.

Order Confirmation

A Confirmation Number is generated immediately following the completion of your order. The same Confirmation Number is emailed to the address you provided including all of the information you submitted with your order. If you believe you completed your order but did not receive a Confirmation Number, please check your spam or junk mail folder in case the email confirmation has been filtered. Otherwise, it is likely that your order was not submitted successfully. Please contact us if you need further assistance.

Order Status

To check the status of your order, check your order status link in the confirmation email. If you need further assistance with your order please call 800-440-2065. Please have your confirmation number available for prompt service. If we have a question regarding your order, we will contact you at the email or phone number you provided.

QuickGifts Merchant

The customer is subject to the limitations and rules of the merchant whose gift card is being purchased. QuickGifts is not responsible for any restrictions or terms and conditions of any particiapting merchant's gift card or gift certificate.

QuickGifts is not responsible for merchants that are no longer in business or that change their location(s). QuickGifts may not be held responsible for the actions, product, or content of any merchant.


QuickGifts cannot ship merchant gift certificates internationally, to P.O. Boxes or APO/FPO addresses.

All orders are subject to a verification process, and any information submitted that does not verify with a customer's financial institutions may cause delays. Emailed and physically shipped certificates are subject to the same verification rules, which could prevent an emailed certificate from being redeemable immediately upon purchase.

QuickGifts and the merchant are not responsible for orders that are not received due to the customer inputting incorrect or incomplete delivery information.

QuickGifts and the merchant will not be responsible for delayed shipments caused by the courier.

Returns and Exchanges

Merchant gift cards are not exchangeable for cash, cannot be returned or refunded and cannot be replaced if lost or stolen.

Lost or Stolen Certificates

QuickGifts will not replace a gift certificate that is lost or stolen after being received. If an order has not arrived at the customer's shipping location within 21 days of the shipment date, QuickGifts may cancel and replace the order after review and investigation of the current balance on the lost gift card.

QuickGifts will not be responsible for gift cards and gift certificates that are undeliverable or not received due to the purchaser or recipient's failure to enter accurate delivery information, including physical and email addresses, or when 45 days have passed since QuickGifts shipped the gift card(s) or certificate(s).

Contacting QuickGifts

If you have any questions regarding our Terms & Conditions, please contact us at 512.440.7400 or submit an email to customer service.

Kolache Factory Locations

  • 14095 NW Frwy B
    Houston, TX 77040
  • 803 Hwy 6 South Suite C
    Houston, TX 77079
  • 11018 Culebra Rd #106
    San Antonio, TX 78253
  • 6901 Ranch Road N
    Austin, TX 78732
  • 5571 Hwy 6 North
    Houston, TX 77084
  • 6475 Phelan Blvd
    Beaumont, TX 77706
  • 4001 Bellaire Blvd
    Houston, TX 77025
  • 2604 S. Brentwood
    Brentwood, MO 63144
  • 10455 Briar Forest #140
    Houston, TX 77042
  • 890 East 116th St. #100
    Carmel, IN 46032
  • 9650 Allisonville Rd
    Indianapolis, IN 46250
  • 1701 FM 1960 West Suite D
    Houston, TX 77090
  • 2715 Chimney Rock
    Houston, TX 77056
  • 23240 Westheimer Parkway Suite C
    Katy, TX 77494
  • 1351-D W. Davis
    Conroe, TX 77304
  • 8622 Hwy 6 North
    Houston, TX 77095
  • 25823 Hwy 290 #K
    Cypress, TX 77429
  • 1217 Coit Rd
    Plano, TX 75075
  • 7112 W. 135th Street
    Overland Park, KS 66223
  • 3813 SW Freeway
    Houston, TX 77046
  • 3359 Hwy 6 South
    Sugarland, TX 77478
  • 5995 Preston Road
    Frisco, TX 75034
  • 5810 Kirby
    Houston, TX 77005
  • 9998 West Colfax Avenue
    Lakewood, CO 80215
  • 3706 N Lamar Blvd
    Austin, TX 78705
  • 10880 Louetta Rd #A
    Houston, TX 77070
  • 7811 Main Street #300
    Houston, TX 77030
  • 231 S. Mason Road
    Katy, TX 77450
  • 601 E. FM 544 Ste #100
    Murphy, TX 75094
  • 10201 Katy Frwy
    Houston, TX 77024
  • 14129 Memorial Drive
    Houston, TX 77079
  • 5535 Memorial Ste C
    Houston, TX 77007
  • 6215 Hwy 6 South Ste #200
    Missouri City, TX 77459
  • 12321 West Maple
    Omaha, NE 68164
  • 15730 Park Row #100
    Houston, TX 77084
  • 8001 Wyoming Blvd NE #B3
    Albuquerque, NM 87113
  • 9821 Broadway #109
    Pearland, TX 77584
  • 1500 Research Forest Drive
    Shenandoah, TX 77381
  • 5763 San Felipe
    Houston, TX 77057
  • 13103 Shawnee Mission Parkway
    Shawnee, KS 66216
  • 777 Walker M200
    Houston, TX 77002
  • 2045 Westheimer
    Houston, TX 77098
  • 4101 West Parmer #A
    Austin, TX 78727
  • 10519 S. Post Oak #101
    Houston, TX 77035
  • 10705 Spring Green Blvd #900
    Katy, TX 77494
  • 5941 FM 2920 #A
    Spring, TX 77388
  • 14091 Newport Avenue
    Tustin, CA 92780
  • 7017-U N 10th
    McAllen, TX 78504
  • 460 S. Independence Blvd.
    Virginia Beach, VA 23452
  • 528 Bay Area Blvd St # 200
    Webster, TX 77598
  • 9711 Westheimer
    Houston, TX 77042
  • 13977 Westheimer Suite A
    Houston, TX 77077
  • 17739 US 249
    Houston, TX 77064
  • 127 A Sawdust Rd
    Woodlands, TX 77380

Balance Inquiries

For balance inquiries call the phone number to a Kolache Factory's location below.