QuickGifts Terms & Conditions

All orders are subject to review. We reserve the right to cancel any order we suspect is related to fraudulent or other unauthorized activity. In the event an order is in questions, we will send you an email requesting further corresponce by email and/or phone. If we do not receive a reply within a 24 hour period, the order in question can be cancelled.



Electronic Communications

When you visit a QuickGifts website, place an order or send e-mails to us, you are communicating with us electronically, and you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on our website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Your consent to enter into this agreement electronically covers current transactions only. Future correspondence relating to other matters (i.e. future orders, redemptions, customer service inquiries and marketing) will require additional consent.



Hours of Operations

We are always available on the web and available to speak with you by phone Monday through Friday, 8:30 a.m. to 6 p.m. CST. Please use the form on the customer serivce page to submit an inquiry. To speak to someone in our customer service center, please call 800-440-2065.


QuickGifts Offices are closed on the following national holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.



Payment Options and Billing Inquiries

All prices are in U.S. dollars. We accept Visa, MasterCard, Discover and American Express. When we process credit card transactions, we use high security e-commerce technology to encrypt your personal information. We use Secure Sockets Layer (SSL) so that only QuickGifts can read your personal information. It is statistically safer to use your credit card over the Internet than in a restaurant or department store.


All purchases made on this site will appear as QuickGifts on your credit card statement. If you have a question regarding the charge on your credit card statement, please contact billing at 512.440.7400.



Order Confirmation

A Confirmation Number is generated immediately following the completion of your order. The same Confirmation Number is emailed to the address you provided including all of the information you submitted with your order. If you believe you completed your order but did not receive a Confirmation Number, please check your spam or junk mail folder in case the email confirmation has been filtered. Otherwise, it is likely that your order was not submitted successfully. Please contact us if you need further assistance.



Order Status

To check the status of your order, check your order status link in the confirmation email. If you need further assistance with your order please call 800-440-2065. Please have your confirmation number available for prompt service. If we have a question regarding your order, we will contact you at the email or phone number you provided.



QuickGifts Merchant

The customer is subject to the limitations and rules of the merchant whose gift card is being purchased. QuickGifts is not responsible for any restrictions or terms and conditions of any particiapting merchant's gift card or gift certificate.


QuickGifts is not responsible for merchants that are no longer in business or that change their location(s). QuickGifts may not be held responsible for the actions, product, or content of any merchant.



Shipping

QuickGifts cannot ship merchant gift certificates internationally, to P.O. Boxes or APO/FPO addresses.


All orders are subject to a verification process, and any information submitted that does not verify with a customer's financial institutions may cause delays. Emailed and physically shipped certificates are subject to the same verification rules, which could prevent an emailed certificate from being redeemable immediately upon purchase.


QuickGifts and the merchant are not responsible for orders that are not received due to the customer inputting incorrect or incomplete delivery information.


QuickGifts and the merchant will not be responsible for delayed shipments caused by the courier.



Returns and Exchanges

Merchant gift cards are not exchangeable for cash, cannot be returned or refunded and cannot be replaced if lost or stolen.



Lost or Stolen Certificates

QuickGifts will not replace a gift certificate that is lost or stolen after being received. If an order has not arrived at the customer's shipping location within 21 days of the shipment date, QuickGifts may cancel and replace the order after review and investigation of the current balance on the lost gift card.


QuickGifts will not be responsible for gift cards and gift certificates that are undeliverable or not received due to the purchaser or recipient's failure to enter accurate delivery information, including physical and email addresses, or when 45 days have passed since QuickGifts shipped the gift card(s) or certificate(s).



Contacting QuickGifts

If you have any questions regarding our Terms & Conditions, please contact us at 512.440.7400 or submit an email to customer service.


Kolache Factory Locations

  • 14095 NW Frwy B
    Houston, TX 77040
    713-996-7757
  • 803 Hwy 6 South Suite C
    Houston, TX 77079
    281-920-4205
  • 11018 Culebra Rd #106
    San Antonio, TX 78253
    210-509-9400
  • 6901 Ranch Road N
    Austin, TX 78732
    512-325-2253
  • 5571 Hwy 6 North
    Houston, TX 77084
    281-856-7452
  • 6475 Phelan Blvd
    Beaumont, TX 77706
    409-860-5000
  • 4001 Bellaire Blvd
    Houston, TX 77025
    713-839-1777
  • 2604 S. Brentwood
    Brentwood, MO 63144
    314-968-2253
  • 10455 Briar Forest #140
    Houston, TX 77042
    713-972-9335
  • 890 East 116th St. #100
    Carmel, IN 46032
    317-816-2253
  • 9650 Allisonville Rd
    Indianapolis, IN 46250
    317-842-7200
  • 1701 FM 1960 West Suite D
    Houston, TX 77090
    281-537-7722
  • 2715 Chimney Rock
    Houston, TX 77056
    713-622-2112
  • 23240 Westheimer Parkway Suite C
    Katy, TX 77494
    281-347-2253
  • 1351-D W. Davis
    Conroe, TX 77304
    936-539-2050
  • 8622 Hwy 6 North
    Houston, TX 77095
    281-855-4770
  • 25823 Hwy 290 #K
    Cypress, TX 77429
    281-758-3200
  • 1217 Coit Rd
    Plano, TX 75075
    000-000-0000
  • 7112 W. 135th Street
    Overland Park, KS 66223
    913-851-2253
  • 3813 SW Freeway
    Houston, TX 77046
    713-629-9626
  • 3359 Hwy 6 South
    Sugarland, TX 77478
    281-313-2253
  • 5995 Preston Road
    Frisco, TX 75034
    214-387-0001
  • 5810 Kirby
    Houston, TX 77005
    713-664-2253
  • 9998 West Colfax Avenue
    Lakewood, CO 80215
    720-484-4359
  • 3706 N Lamar Blvd
    Austin, TX 78705
    512-467-2253
  • 10880 Louetta Rd #A
    Houston, TX 77070
    281-257-5855
  • 7811 Main Street #300
    Houston, TX 77030
    713-790-9992
  • 231 S. Mason Road
    Katy, TX 77450
    281-398-8700
  • 601 E. FM 544 Ste #100
    Murphy, TX 75094
    972-442-6622
  • 10201 Katy Frwy
    Houston, TX 77024
    713-461-2253
  • 14129 Memorial Drive
    Houston, TX 77079
    281-759-2253
  • 5535 Memorial Ste C
    Houston, TX 77007
    713-880-2253
  • 6215 Hwy 6 South Ste #200
    Missouri City, TX 77459
    281-261-1122
  • 12321 West Maple
    Omaha, NE 68164
    757-286-9252
  • 15730 Park Row #100
    Houston, TX 77084
    281-646-1500
  • 8001 Wyoming Blvd NE #B3
    Albuquerque, NM 87113
    505-856-3430
  • 9821 Broadway #109
    Pearland, TX 77584
    713-436-7700
  • 1500 Research Forest Drive
    Shenandoah, TX 77381
    281-419-5537
  • 5763 San Felipe
    Houston, TX 77057
    713-952-6656
  • 13103 Shawnee Mission Parkway
    Shawnee, KS 66216
    913-631-6000
  • 777 Walker M200
    Houston, TX 77002
    713-222-2253
  • 2045 Westheimer
    Houston, TX 77098
    713-523-5567
  • 4101 West Parmer #A
    Austin, TX 78727
    512-834-2253
  • 10519 S. Post Oak #101
    Houston, TX 77035
    713-283-8200
  • 10705 Spring Green Blvd #900
    Katy, TX 77494
    281-394-7977
  • 5941 FM 2920 #A
    Spring, TX 77388
    281-528-9809
  • 14091 Newport Avenue
    Tustin, CA 92780
    714-730-2253
  • 7017-U N 10th
    McAllen, TX 78504
    956-686-2578
  • 460 S. Independence Blvd.
    Virginia Beach, VA 23452
    757-286-9252
  • 528 Bay Area Blvd St # 200
    Webster, TX 77598
    281-557-2253
  • 9711 Westheimer
    Houston, TX 77042
    713-952-2253
  • 13977 Westheimer Suite A
    Houston, TX 77077
    281-597-8230
  • 17739 US 249
    Houston, TX 77064
    832-237-2200
  • 127 A Sawdust Rd
    Woodlands, TX 77380
    281-292-1133

Balance Inquiries

For balance inquiries call the phone number to a Kolache Factory's location below.