Customer Support

We understand you want answers to your questions. To further assist you, we provide two ways to get a response to your inquiry. You may also click here to find answers to general inquiries.


Phone

Customer Support is available by phone Monday through Friday 9:00 a.m. to 5:00 p.m. CST (excluding holidays) at 1.800.440.2065.


Email

We handle most inquiries via email. Simply submit a form below and one of our customer service representatives will get back to you as soon as possible.



ext 

Counter Cafe Locations

  • 1914 E. 6th Street
    Austin, TX 78702
    512-351-9961
  • 626 N. Lamar Blvd.
    Austin, TX 78703
    512-708-8800

Balance Inquiries

For balance inquiries call the phone number to a Counter Cafe's location below.